by Shelley Forrester | Feb 27, 2020 | Insight
Another Valentine’s Day has come and gone but its meaning and importance are timeless. February is our annual reminder that love and heart belong in all aspects of life – including business. We demonstrate love and heart in business with the time and...
by Shelley Forrester | Oct 25, 2017 | Insight
Whether it’s helping hurricane victims, working with customers, or having a conversation with strangers, empathy and compassion are must-have factors that move us from understanding to insight and action. Empathy – the ability to understand the feelings of another –...