How to Keep the Conversation Going

How to Keep the Conversation Going

Since the start of the pandemic, none of us has had as many chances to meet people in person. As a result, we are all doing more meeting and relationship building remotely. When we meet someone we like and connect with – remotely or...
When In-Person Research Isn’t Possible

When In-Person Research Isn’t Possible

In-person research – from visiting customers in their stores and offices, to shadowing people when they shop or order at the drive-through, to in-home research – is among the most powerful ways of gaining insight. And while I have done...
Why We Should Show Up Virtually

Why We Should Show Up Virtually

One of my favorite phrases is “show up,” defined as, “to become involved with others and make an active contribution.” Nothing happens if we don’t show up – that is, get involved, make a contribution. Showing up is as...
How to Stay Connected from a Distance

How to Stay Connected from a Distance

Since the pandemic began, fulfilling my extrovert desire to be around people all the time has been challenging. Thankfully, we live in modern times, where connecting, networking, and building relationships can happen with the click of a button. As quickly as I pivoted...
Celebrating Fathers Everywhere

Celebrating Fathers Everywhere

Father’s Day is June 21st. As the world begins to reopen, it’s likely that some of us who aren’t already quarantining with our fathers will get together to celebrate. Some of the top gifts this year are books, a delicious brunch or grilling, and new...
A Gift of Hope

A Gift of Hope

Last week’s book recommendation, The Power of Kindness: The Unexpected Benefits of Leading a Compassionate Life by Piero Ferrucci, was a timely gift of inspiration and hope from Chrysta Torres. Here are some excerpts to inspire you. We Are All Connected ...
A Message to Grads

A Message to Grads

To all the people graduating this year, I congratulate you and your families! Congratulations to everyone graduating from pre-school where you have learned to use your words and trust that “uh-oh” feeling. Congratulations to...